Support

FAQ

Where can I buy a Paxis backpack?
See our locations http://paxispax.com/vendors/
What is the warranty on your products?
At Paxis we work hard and we play hard, and we know that you do too. We stand behind everything we make. If your Paxis product fails due to workmanship or material defect during the life of the product, please contact us for repair or replacement. Our warranty doesn’t cover damage caused by improper care, accidents or natural breakdown of materials over time. Defective or damaged products will be repaired or replaced at our discretion.
What is your shipping policy?
We ship to addresses in the US and we refer international purchases to our partners in your part of the world.
What is your return policy?
Purchases may be returned for a full refund if they are received in “new” condition with all tags intact. Please contact us for shipping address. Purchaser is responsible for return shipping.
Is my purchase secure?
Our shopping cart uses the robust PayPal platform.  Your information is secure. Check out the PayPal Security features here: (https://www.paypal.com/us/webapps/mpp/paypal-safety-and-security)
I want to become a retailer or distributor, who do I contact?
Fill out our contact form and we will connect you with our management team.

Instructional Video

Paxis® Limited Lifetime Warranty

At Paxis we work hard and we play hard, and we know that you do too. We stand behind everything we make. If your Paxis product fails due to workmanship or material defect during the life of the product, please contact us for repair or replacement. Our warranty doesn’t cover damage caused by improper care, accidents or natural breakdown of materials over time. Defective or damaged products will be repaired or replaced at our discretion. Read full warranty here

Return Policy

Purchases may be returned for a full refund if they are received in “new” condition with all tags intact. Please contact us for shipping address. Purchaser is responsible for return shipping.

Security

Your purchase information is processed securely with PayPal.

Contact Us

Paxis
PO Box 216
197 Aviator Drive
Eastsound, WA 98245
360-376-7299
info@paxispax.com

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